AMDG
Below is an article of mine
published in the September 1, 1983 issue of Crisis Magazine (click on http://www.crisismagazine.com/1983/health-care-compassionate-apostolate-or-business).
Today 30 years later, is this article still relevant? How much have things changed since then in
regard to total healing or wholistic medicine, tender loving care, etc.? Will the coercive "Affordable Health Care Act", commonly known as Obamacare, make health care and medical
insurance even more bureaucratic, more impersonal, and less compassionate while
forcing Catholic institutions to violate basic Church teaching? In other words, is the crisis at least manageable
now or getting worse?
Since then, I have been a
Eucharistic Minister to the sick for the last few years and in 2009 had a hand
in starting up and running a free clinic for the uninsured of Gallia County,
Ohio (see my blogs # 90 and 91 (Click on http://paulrsebastianphd.blogspot.com/2012/08/french-five-hundred-free-clinic.html).
Before
Health Insurance and After. Historically
(prior to 1960 or so), many hospitals were founded and run by nuns to serve the
people, especially the poor. Many others
were not-for-profit to serve the community, doing a lot of charity work and
keeping their prices low. Doctors made
house calls, lived modestly, and charged modestly because they knew that many
patients could not pay much. True, the
cost of medical school was much less, malpractice lawsuits were rare,
technology was in the beginning stages, and medicine was less advanced. Nursing homes were almost unheard of. Families took care of their own. There were homes for the aged and longevity
was much less.
Once company health insurance
benefits became common in the late 1960s, prices ballooned and are continuing to do so. My own mother, a dentist who graduated during
the Great Depression, could not bear to charge the going rate to the people of
her town. Until the day she died in 2006
at the age of 97, she lamented the prices that today's dentists charge. But once the local steel mill of U.S. Steel Corporation
introduced health insurance, she also charged the going rate which shot up even
more.
Today, the United States has the
most expensive medical care in the world.
Health insurance premiums are by far the highest personnel cost after
the salary itself and will often wipe out the profits of a small business that
provides it. Some companies, especially small businesses,
prefer to pay overtime rather than hire another person or hire part-time help to
avoid the payment of additional health insurance. This is certainly
counterproductive for the economy as a whole, causing greater unemployment in
the former case and underemployment in the latter.
The
cost of health insurance for an individual or family is often unaffordable and being without health insurance
exposes one to bankruptcy if a catastrophic illness or accident should
occur. The for-profit health insurance industry has
layers of administration and marketing that further increase the cost. A health insurance company has specialists
who determine whether a procedure is covered and whether there is a preexisting
condition that would not be covered. Other
specialists contest charges, put pressure on hospitals to charge less, and
negotiate lower payments.
Thus,
as reported by the Associated Press on June 25, an uninsured patient often must
pay more than an insurance company would pay for the same treatment. In one case a patient was billed $79,000 for a
hip replacement, but finally his health insurance company settled it by paying
$44,000. According to one doctor, many
insurance companies use Medicare payments as a starting point (80% of billing
or what Medicare determines to be standard).
According to one community non-profit medical center financial VP, the
hospital typically has to settle for 40% of billing with Medicare patients
(Medicaid is about half that) while commercial insurers typically pay about 70%
of billing.
At the same time, many
hospitals and clinics typically give the uninsured cash paying patient a 30%
discount which would then be roughly equivalent to what an insurer would pay. This conforms to the recommendation of the
American Hospital Association.
Some patients travel to foreign
countries for treatment. My wife did
that for some expensive dental work. According to a National Public Radio report, an insurance
company’s refusal to cover a hip replacement forced one person to obtain the
same quality hip replacement in Belgium for $13,660 including plane fare and
rehab instead of staying home and paying from $100,000 to as much as $130,000
depending upon the provider. The price
is often determined by whatever the market will bear to maximize profits. Joint manufacturers will often ask hospitals
to keep the terms of the deal in confidence which violates the transparency essential
for our free enterprise system to work as it is supposed to.
Unnecessary
procedures, tests, and medicines are often given to patients, thus driving
up medical costs. It can be due to the
profit motive. More often it’s a PYA
mentality to protect the doctor against malpractice lawsuits, just in case,
just to be sure, etc. even if the probability of need is minimal or
remote. The frequent overuse of
antibiotics is producing strains of bacteria that are immune to certain
antibiotics. As long as they are
insured, people tend to be somewhat indifferent to medical costs unless there is a high
copay and will more likely opt for an unnecessary treatment.
In
fairness
we should understand that doctors must pay inordinate five and even six figure premiums for
malpractice insurance in our litigation happy society because of huge
settlements…….it may be $40,000
for a pediatrician, $100,000 for an obstetrician, and even more for some surgeons. We end up paying it in higher medical bills
and/or health insurance premiums. Doctors
complain about the inordinate amount of time they must spend filling health
insurance, Medicare, and Medicaid forms as well as required charts. Some doctors must do some of this paperwork at home
after a long day of seeing as many as 60 patients in a community clinic in
assembly line fashion. Bus drivers and pilots can only be on the job
for so many hours in order to avoid serious errors due to stress and fatigue. Shouldn’t there be similar requirements for
doctors and interns who also have lives in their hands? In disgust more than one doctor has abandoned
his/her profession and some say it will be worse once Obamacare is fully implemented.
Overall, a doctor only receives about 5 to 20% of what the patient is billed after expenses for the receptionist, secretary, nurses, technicians, overhead, charity work, malpractice insurance, etc. are deducted. The cost of medical education has also increased greatly and young doctors have enormous loans to pay back. At the same time, some doctors prefer to have an affluent life style now and invest now, preferring to take years to pay off low interest government subsidized loans.
Overall, a doctor only receives about 5 to 20% of what the patient is billed after expenses for the receptionist, secretary, nurses, technicians, overhead, charity work, malpractice insurance, etc. are deducted. The cost of medical education has also increased greatly and young doctors have enormous loans to pay back. At the same time, some doctors prefer to have an affluent life style now and invest now, preferring to take years to pay off low interest government subsidized loans.
Whatever happened to the original Hippocratic
Oath? One of the points of the translation from
the ancient Greek clearly states: “I will neither give a deadly drug to
anybody if asked for it, nor will I make a suggestion to this effect. Similarly
I will not give to a woman an abortive remedy. In purity and holiness I will
guard my life and my art” (Bulletin of the History of Medicine. no. 1 1943
or click on http://www.pbs.org/wgbh/nova/doctors/oath_classical.html). Despite being pre-Christian, this ancient wisdom is timeless, an application of the Natural Law.
Perhaps the Holy Spirit had something to do with it. At one time all medical school graduates took this oath.
Of course in liberal
circles, the oath has been “modernized” (watered down), with parts omitted and ignored as seen at http://www.pbs.org/wgbh/nova/doctors/oath_modern.html. Many medical schools no longer require the Hippocratic
Oath to be taken by its graduates.
Now
we are coping with the evils of the abortion industry and abortifacients (the
pill) in the pharmaceutical industry.
There is a body of evidence that shows a link between abortion and
breast cancer (www.abortionbreastcancer.com) and a similar link between the
pill and breast cancer (http://www.lifeissues.net/writers/kah/kah_19breastcancerpill.html).
The pro-abortion camp either ignores it, denies it, or criticizes this
research as being flawed, a typical way of “poopooing” research that
contradicts one’s beliefs. The ideal of
dispassionate objectivity taught to PhD students to draw conclusions that may contradict
previous beliefs or political correctness goes by the boards. Even some Catholic physicians are unaware of
this research. The same thing occurred with the link between smoking and lung
cancer until the research evidence became overwhelming.
Euthanasia (so called “mercy killing”) or patient assisted
suicide are becoming more and more accepted. The latter is being legalized by one state after
another. There is a danger that euthanasia will be common in order to cut costs and keep Medicaid afloat which will be
greatly expanded under the so called "Affordable Health Care
Act" (Obamacare). Will “death panels” become
common in hospitals to determine whether the patient is now a burden upon
society and no longer has a sufficient quality of life worth living?
In Holland the elderly often fear
going to the hospital because doctors commonly solve the problem by giving the
patient a lethal dose. Since euthanasia
is legal there, Holland has the highest rate in the world. Twenty years down the road, can the people of
the United States expect a similar culture of death if committees have the
power to refuse treatment or even euthanize because “quality of life is gone” and the hospital
does not have the resources, the patient cannot afford it, or treatment would be too expensive? We are already well on our way to a culture
of death.
Playing God. A caregiver I know placed her 102 year old
friend in the hospital to help him. Since he was
that old and dying, they didn’t even bother to give him palliative
care…….no food or care to speak of for five days, a clear case of neglect. His assigned doctor merely peeked into the
room and went on her way…….leaving her patient to die. Regardless of age or condition an admitted
patient deserves at least palliative care (intravenous food and water along with comfort care) according
to his dignity as a human being. After
all, the hospital charged the same for his stay as anybody else.
In another case a hospital refused
to give an unconscious patient a life-saving feeding tube because his daughter previously
never thought of asking her father to give her power of attorney to take
responsibility. Later she complained, “The hospital killed my father”. Bureaucratic
rules sometimes take precedence over life.
One
doctor I interviewed was not surprised about these two incidents in our culture
of death, commenting that it is starting to become common for doctors to play
God and unilaterally determine that it is not worth aggressively treating a
patient whose quality of life is deficient by his standards. His/her professor in medical school taught
this sort of thing as good practice. S/he
had to threaten to report his/her professor/supervisor, who preferred to let
the patient die instead of informing the patient’s wife regarding options that could help him recover. The next of kin should make that decision with
the doctor or follow any living will left by the patient.
Of
course, the Church does not require extraordinary measures that would only
prolong suffering when the patient is terminal and close to death. But even then the Church teaches that palliative
care should always be given……intravenous food and water as well as comfort
care. Do medical doctors really know whether the comatose
patient suffers when intravenous feeding is withdrawn as in the infamous case
of Sarah Palin?
Spiritualizing
Suffering. Patients who can spiritualize their sufferings, see meaning in it, and have
faith in God do better. Some doctors and
nurses pray with their patients when they have the freedom to do so. In many if not most hospitals, a nurse can do
so as long as the patient desires prayer and it is not imposed. In other places a nurse who prays with her
patients is risking her job. That’s
sad! Perhaps the nurse could at least whisper in the patient’s ear, saying
something like “You know, you can be extremely valuable just by uniting your
cross with the Lord’s cross and offer it up as a dynamic prayer for the Church,
the missions, a better world, and for your loved ones”. If the patient is Catholic, she can add “for
the poor souls in purgatory”. “All this
can make a saint out of you.” If the
patient is receptive, the nurse can do more.
If not receptive, then back off.
Considerable research does show that patients, who
spiritualize suffering, do better. Click
on: http://www.recoveryconnections.ca/understanding-the-healing-power-of-prayers.html
God permits suffering for a reason. Soon to be St. John Paul II was aware of this
and insisted upon being Pontiff until the end in order to teach us how to
suffer. During his recovery from the
assassination attempt in 1981, he was inspired to write an Apostolic Letter on
the Theology of Suffering on February 11, 1984.
That is “Salvifici Doloris: On
the Christian Meaning of Human Suffering” (click on
The practice of euthanasia and patient assisted suicide do not
consider that the patient with an apparently diminished quality of life still
has a tremendous value and dignity, created by God in His image and likeness. Who knows how God uses that time to help the
patient grow spiritually and prepare him/her for eternity? The time can also be
productively used to help others by being an inspiration to family and friends
and by offering one’s suffering for the Church, the missions, a better world,
and for his/her loved ones. Suffering,
an inevitable part of the human condition, endured in a positive way, can make a person a
saint. Every canonized saint without
exception has had to suffer.
Crucial
is TLC,
which is often missing……Tender Loving Care or LOVE in recovery. It can be decisive in healing. All health professionals including
administrators must aspire to follow in the footsteps of the Great Healer even
though health care is full of technology and the harried nurse is under
pressure to take care of so many patients.
At the same time, TLC helps the caregiver to grow spiritually and in virtue. Mother Theresa once said that when binding
the wounds of a poor dying person in the streets, she feels as though she is
“binding the wounds of Christ Himself”.
That person would die knowing that s/he is loved and somebody cares.
HEALTH
CARE: COMPASSIONATE APOSTOLATE OR BUSINESS?
by
Paul R. Sebastian (Crisis Magazine; September 1, 1983)
Who
receives better care, an American in a hospital in the U.S. or a poor Indian in
a mission clinic in the jungles or high Andes of Peru?
Patients
in American hospitals are exposed to the most advanced medical technology,
modern analytical laboratories, computerization, all the comforts possible, a
big impersonal administrative bureaucracy, of tubes, wires, and dials that may
terrify more than soothe.
A
poor Indian in a mission clinic will get none of these, but he does receive a
lot of love, care, concern, understanding, compassion, and kind individual
attention. At times, these qualities have a more healing power than the highly
trained specialist and the miracle drugs since they give the will to live and
meaning to life.
The
patient feels valued and loved; the mental state is critical in relation to
recovery. Thus, the patient’s family and friends can participate in the healing
process which involves body, mind, and soul as technology, nature, psychology
and theology meet. One doctor referred to this as TLC or tender loving care.
Often these intangibles make the difference between life and death,
compensating for many shortcomings of the mission clinic which has little, but
ingeniously makes the most of what it has.
The
missionary doctor arid nurse see themselves as collaborating with the Great
Healer and following in His footsteps. They consider it a privilege to serve.
They not only love, but communicate Christian love through touch, sympathetic
listening, an affectionate word, kind attention, gentle care, a nice smile,
sincere concern, and greeting the patient by name in a friendly manner.
They
believe that poor Indian is much more than another case, another statistic, or
a few more holes in an IBM card, but a person with Christ in him created to
God’s image. No wonder Mother Teresa could say, “When I clean the wounds of an
abandoned dying person, I feel as though I am cleaning the wounds of Christ
himself.” She certainly can teach our mercantilistic medical professionals a
few things about health care.
We
cannot expect our doctors and nurses to be dedicated selfless saints. But we
can hope that they have something of the spirit of the missionary. Money can
still be an important motivation, while human service and personal commitment
are the predominant considerations. Then health care becomes an apostolate. If
money has to be number one, can service be at least a close second?
Some
health workers border on the cynical. A most competent specialist candidly
admitted, “I became a doctor because I like it and want a high life style.” To
serve and to relieve suffering were not important to him. According to a survey
at Loyola of Chicago in 1957, 100% of the premed students chose medicine for
the money.
What
happened to the Hippocratic Oath and the Promise of Florence Nightingale? What
happened to the traditional ideals of the young doctor just out of medical
school? Does a student studying medicine today aspire to relieve human
suffering and serve mankind or to be a millionaire by the age of 40?
Should
hospitals simply become impersonal machine shops or instrumentation labs to fix
damaged organs? Social work and medicine are dehumanized when there is a
mentality of giving without love and care without compassion. This
mercantilistic mechanization of health care — among the noblest of professions
— reduces the doctor to a technician, as the cost of medical care goes into
orbit. The situation would be even worse were it not for the volunteers and the
dedicated few who do perceive their professions as a healing apostolate.
Medicare
is being milked to its destruction, killing the goose that lays the golden
eggs. Once a doctor realizes the patient has health insurance, his fees
increase 20% or more. One hospitalized patient had blurred vision due to an
adverse drug reaction. For a three minute consultation, a few eye drops, the
ophthalmologist netted fifty dollars. He can rationalize that the patient isn’t
paying. We all pay, through galloping inflation, higher taxes, and exorbitant
health insurance premiums.
Too
often carelessness overcomes conscientiousness. Classic is the case of the
interchanged oxygen and anesthesia tubes. The mistakes of doctors and nurses
often are found in tombs: dead men don’t talk. How much suffering and death
find their cause in violations of elementary principles? So what? Nothing will
happen. Good enough. There’s no time. It is the little things that make the
difference between excellence and mediocrity.
A
few occasionally neglect to wash their hands between patients. To dispense the
wrong medicine is inexcusable. When under pressure, a health worker may not pay
attention to the complaints of a patient until it is too late. In one case, the
patient was bleeding. Some complaints are imaginary, but to the patient the
pain and discomfort are real.
Some
degreed nurses consider it beneath their dignity to bathe patients and change
bed sheets. Contact with the patient is not only for the practical nurse. No job
is too low when one has the privilege of serving. The great value of life
should never be forgotten, even after years of seeing the most horrid
accidents. Even the most wretched have dignity.
Medicine
must treat the whole person, including his fears, the psychological aspects
and, in collaboration with the chaplain, his spiritual welfare. Medicine does
not simply treat a defective part of a machine, but an organ that is part of an
ingeniously planned system capable of functioning for a century instead of the
few years of an auto or machine. The body of course also needs preventive care.
Man will never completely understand parts of this system, especially that
great unknown frontier, the brain.
Many
a doctor’s office has problems similar to the hospital. One waiting room is so
full each patient receives a number, as at a bakery counter. Naturally, the
doctor’s work becomes a routine assembly line with only a few minutes to spend
with each patient as he prescribes a medicine and sends him on his way. How can
he get to know each patient well enough to give integral care and be aware of
any psychological influence on his illness?
Under
these conditions there is no way the doctor can maintain top quality care. Here
a paramedic, a nurse practitioner, or even better, another doctor, could make
the office visit more personal with more time for each patient. When America
must import M.D.’s from the Third World, where they are in shortage, obviously
more medical schools are needed.
Communication
must be improved between the doctor and the patient together with all the
family. Since an operation or serious illness is often a traumatic experience,
they deserve a briefing as to what is going on, but the doctor is often “too
busy.” If the patient is near death, at least the family should be informed in
order to comfort him in his last hours. Then he can die with dignity. Too often
the family is taken by surprise with a curt telephone call.
Is
there still a place for the family doctor and the house call? Knowing the
family, its problems and medical history could be the key to preventive
medicine, keeping people healthy and saving millions of dollars in the process.
Health care could again be personal, especially if each family could have
access to a neighborhood doctor’s office or clinic.
In
poor inner city areas, a nearby clinic could be staffed by a team of a social
worker, nurse, and paramedic supervised by a doctor who would only attend to
the more serious cases. Part of their job would be health and nutrition
education, immunization campaigns, and preventive medicine, the most important
aspect of the health professions. A paramedic or nurse practitioner, supervised
by the family doctor, could make house calls that the doctor cannot make.
According
to Dr. Harold Wise in Prevention Magazine, the whole family system must be
treated since family problems may make one more vulnerable to disease. “If
people feel supported and loved, they seem to heal better. The immune system
seems to work better.” Getting the family united “is important for the healing
of the family itself.” This is supported by studies of the traditional Japanese
culture which emphasizes strong community ties and support of the individual by
the people around him. In Peru, the entire family, including relatives, comes
to the hospital every day to visit its sick member.
Certainly
we should understand the doctor’s side. A specialist must struggle through the
pressure of college, medical school, internship, military service, residency,
and continuing education. He must accept physical, mental and economic
sacrifice before he finally can get started around the age of 30. He must
possess extraordinary dexterity, intellectual ability and emotional stability.
Then he must cope with life and death decisions, the risk of an exorbitant
malpractice suit, a tight schedule, and other pressures.
In
many public health centers, the case loads increase as the staff size and funds
decrease. Senile, neurotic and abusive patients may stretch the endurance and
temper of health workers to the breaking point. The public has a tendency to
condemn all for the sins of a few, forgetting the dedicated work of the
majority. We cannot expect miracle workers. After all, health workers are human
with their own personal problems, faults and weaknesses. But some criticism is
necessary in order to reconstruct, to locate problems, correct them, make
reforms and improve medical care.
The
problems pointed out here are not general but still common enough to merit
reflection by every person who has to do with health care. All have great
responsibility and every job is important. Every profession has its share of
problems, small and large, but with health care lives are at stake. We must all
examine our methods, attitudes, preparation, mentality and organization. Human
dignity deserves it and compassion demands it. Let’s put love and compassion
into health care and make it human, and Christian, again.
The views expressed by the authors and editorial
staff are not necessarily the views of
Sophia Institute, Holy Spirit College, or the Thomas
More College of Liberal Arts.